(1) You may cancel your order within 12 hours of the date and time of your order. (1) You may cancel your order within 12 hours of the date and time of your order. If you wish to cancel your order, please contact us.
（If you wish to cancel your order, please contact us at the “Contact Us” section of our website. (2) Cancellation after delivery: We will only accept cancellation if the product shipped is defective or different from the one you ordered. (Only if you contact us within 7 days of receiving the product.) (2) We do not accept cancellations or returns for customer reasons, so please choose carefully when placing an order.
(3) Notwithstanding the preceding paragraph, we cannot accept cancellation, return, or exchange of the following products
(3) Notwithstanding the preceding paragraph, the following products cannot be cancelled, returned, or exchanged: – Products that have been opened or used
Products that have been used for more than 7 days after arrival.
Products that have been scratched or soiled by the customer.
Products without packaging (bag or case)
Products that have been processed for the customer, such as custom-made products and products with names.
Products that are clearly marked as non-returnable on the product introduction page.
(4) If the product is obviously defective or is the wrong item, we will bear the shipping costs for return. (4) If the product is obviously defective or the wrong item, we will bear the shipping costs for return, etc. (5) If the product is returned or exchanged at the customer’s convenience, such as if the customer does not like the product, the shipping costs will be borne by the customer.
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